Dawn: Questions & Answers

Ask Dawn-related questions or share your expertise by answering questions.
CHANGE DISPLAY NAME
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  • Sarah Blanchard
Hello, My child is transgender and goes by Allan Blanchard. Eliana is now considered his " dead" name and it's very upsetting for him to ...
how do i get it
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  • Tahiry Bethea
how do i get this
help
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  • Soley Merlos
i need help un submitting something
THanks you
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  • Jaylenn Mathis
I been waiting my whole entire life
animals
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  • Aliyana Rodriguez
there are lable
People Acuity CEO
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  • Tony Murphy
I've been working with Nikki Humphreys to resolve an issue. We have not been able to sych our Strip account to Agilix. Nikki send this em...
is possible to see the tabs the students open
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  • Phill Djokovic
Hi im wondering if i can see if my students open tabs while takeing tests so i can see if they look up answers while takeing the test. T...
buzz
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  • Brittany Shaw
i need help
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  • Melisa Patlan
i can't send my work to my teacher
Code
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  • Tami Carlson
How do I get a code to let the students get into their final axams?
Activities Continuing to Stay in Needs Grading Catagory
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  • Kaye Freeman
Even when I post a grade along with hitting the Excuse tab, the students' assignments remain in the Needs Grading category instead of bei...
how do i contact support
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  • patty oswald
how do i contact support
3.07 assignment
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  • Derrick Baker
When can I call the teacher to submit the assignment?
Unable to Request Exam
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  • Katelyn Tsao
When I try to sign in through Byu on the "Request Exam" portion of my course, it keeps reloading and not letting me sign in. I am unable ...
Coupon Code for Multiple (but not all) course entries
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  • Steve Jeffs
Is it possible to set up a coupon code for more than one selected course entries, i.e. course a, b, c but not d & e. I am wanting to set...
Urgent
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  • Alexxa Pérez
Hi I have a course that I want to reactivate it’s expired already changed the date how can I reactivate it
Student Can't Select First Radio Button on Assessments
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  • Tabatha Kilgore
I have a student that when she takes assessments it will not let her click the first radio button. WHen I proxy in, I can however from m...
Loading issue?
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  • Yubin Park
LSS Latin 1 B  It has the same issue for all interactive pages on the course. Same for firefox, chrome and safari. 
badge
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  • MARVIN GONZALES
how to get batch? i dont have batch, i have good grade. accelerate academay profile.
Download content from resource library
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  • Robert LaFavor
We are seeking to download the entire course content from the course catalog resource library. Is this possible as the Site Administrator...
Systems administrator for Dawn
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  • Kenneth Ford
I created a Sensitivity Training Course in Dawn (https://cabvi.agilixdawn.com/admin). When I invite someone to the course and they click...
Systems administrator for Dawn
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  • Kenneth Ford
I have created a course on https://cabvi.agilixdawn.com/admin/branding/website called Sensitivity Training. When I invite someone to tak...
merging users
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  • Neal Kent
Is it possible to merge 2 users into one? We had someone create a second user for the same student earlier this year. Is it possible to...
I have had a request from a learner to merge their accounts. They have set up a work account - which they want to use to centralise all c...
Course Purchasing steps - shopping cart approach?
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  • Steve Jeffs
Is it possible to adapt the course purchase sequence to allow it to operate more like a shopping cart? This would increase usability as ...
Editing Categories in Catalog
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  • Steve Jeffs
Is it possible to edit catalog category titles? or do they need to be created new, then old ones deleted? Also, is there a simple way to...
Is it possible to change the HTML and CSS for further customization in Dawn?
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  • Jimmy Brown
Is it possible to change the HTML and CSS for further customization in Dawn. I come from a ux/ui design software developer background.
Certificates
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  • D Johnson
What is the best way to set up an automatic certificate in Dawn if the processes shared in the Knowledge Base are not working?
Bulk Delete Learners?
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  • Katie Larson
I am working on removing old and unused learner accounts in Dawn. I have a lot of learners to delete, and manually deleting learners one...
Student cannot add a thread in Discussion Board
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  • Caitlin Glimme
I have the setting selected that students can add new threads, but the purple "+ Thread" button is not there for them. They cannot post ...