Buzz: Product Feedback

Add more detail to attachment error message

Implemented feature idea or fixed bug
Meri Tunison

Hello! We had a student who was running into "Unable to add attachment" errors when trying to add an image on their iPad. The Code and Message areas were unhelpful for the learner and their parent trying to troubleshoot the issue, because they basically said nothing. Eventually we realized it was an image size error, and were able to work around that. This is not the first time I've come across Buzz error pop-ups that do not offer much, if any, information about what is causing the error. Could this be an improvement possibly, to include the error message of "Images must not exceed _____ in size" for example?

Current error message (see attached image)

Unable to add attachment

Code: UnknownError

Message: [object Object]


Comments (1)

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Steven Martins
  • Agilix team member

Good afternoon Meri,

We appreciate the feedback! We have made a change to the error message to be more informative to users. This change will be included in our next release of Buzz!

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