Buzz: Questions & Answers
Is there a place where we can research various submission errors? We have an instance of the following error message when a student tried to submit a test:
Unable to submit
Error ID: f5c5902ed5c040f5b66f891a5d77c0af
Message:No Authentication: action='submitattemptanswers'
(student was working in the test for approx. 43 minutes)
Prior to this message the student saw an 'Unable to keep session alive, please check your connection. Click Login to resume your session.' error at approx. 27 minutes into the test. The student was then able to move within the test and was actively typing an essay answer. So we are speculating that a dropped internet connection caused the 'unable to submit' error but it would be helpful to know if the error ID gives more information about the issue.