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Agilix Page Not Found

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Joe Fleming
I have a user (in a different state) who is unable to login to their admin account. When they try going to our custom agilix domain to login, they are met with an auto-redirect which adds a "/404.html" to the end of the custom domain and a screen that says: "Not Found : ( Sorry, but the page you were trying to view does not exist. It looks like this was the result of either: -a mistyped address -an out-of-date link Click here to return to the login page." What is even stranger is that this occurs for the user even if they switch browsers, switch devices AND switch networks. It is not happening to anyone else as far as I can tell. Please advise!

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Brian Williams
  • Agilix team member

Hello Joe:

Our service provider was encountering intermittent issues recently that may have caused this issue. It has since been resolved. Is the user still encountering this behavior as of right now? 

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Joe Fleming

She is reporting that the issue is solved, thanks for the quick response! 

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