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Assignment Uploads Are Missing

Laura Green
I moved students from one course to another (same base course and all activities and assignments have the same Activity ID's) but when looking at the gradebook, all Assignments that were completed by students show as completed (some needs grading) but the attachments they had to submit in order to submit the assignment are now missing). I moved them back to the original course but they are still missing. How do I retrieve these files?

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Allison Shepherd
  • Agilix team member

Good morning Laura,

When moving an enrollment to a derivative child course, attachments should move with those enrollments. I tested this in my own base course and child derivative course, and the attachments remained with the enrollment. 

Were you able to confirm prior to moving the enrollments that there was an attachment submitted? If so, can you please provide me with an example enrollment ID that is experiencing this along with an activity ID that no longer includes the attachment(s) that the student previously submitted? This will give me the information needed to investigate this further. 

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