Buzz: Questions & Answers

Email with the Clipboard

Oshan Gayanga
Hi, A teacher has lost access to 'Email with the Clipboard' feature. Are there any basic troubleshooting steps ?

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Trevor Williams
  • Agilix team member

Good morning Oshan!

Thank you for reaching out to us! This reported behavior can be caused by multiple possible factors including the email or clipboard option being disabled in the domain features page, or the teacher's enrollment is missing the permissions to view the clipboard. Could you please provide me with the teacher's enrollment ID so I can continue to investigate?


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