Support Announcements

Performance Incident: Buzz & API (2021-12-07)

Brian Williams
  • Agilix team member

At 9:50 am MT today, Agilix became aware of and is actively working with our service provider (AWS) to address issues that may cause the system to respond to some requests with an error. 

We have observed that most requests made to the system are working correctly. If requests made today fail with an error that would have normally succeeded in the past, we recommend attempting to try it again or at a later time. 



Updates (1)

Brian Williams
  • Agilix team member


Our service partner (AWS) is currently reporting they have resolved the issues which resulted in some requests to return an error. 

Agilix will continue to monitor system performance and will work with our service providers to help avoid that behavior in the future.  

We apologize for any inconvenience this may have caused and thank you for your patience. 

Comment actions Permalink

Have a question or feedback? Let us know over in Discussions!