Support Announcements

Performance Incident: Buzz & API (2021-04-09)

Brian Williams
  • Agilix team member
  • Updated:

Agilix is aware and actively working on an issue it causing some severs to be overwhelmed. This issue began around 12:15 PM MT.

While many services have fully restored, we have identified the root of the issue and are working to address it.

We apologize for any inconvenience this may have caused users.

Updates (1)

Brad Marshall
  • Agilix team member

Between 12:14-12:46 PM MT, some of the Buzz API servers became overwhelmed, causing many users to receive errors while they were using Buzz or the Buzz API.

We were able to identify the cause of the incident and updated the Buzz API to prevent it from occurring again.

Once again, we are grateful for your patience and apologize for any inconvenience this may have caused you and your users.

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