Support Announcements

Performance Incident: Buzz & API (2020-08-07)

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Brian Williams
  • Agilix team member
  • Updated:
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    Created:

Agilix is actively working on an issue that is causing Buzz and the API to respond slowly, which may lead to some requests timing out. More details and updates to follow.

Thank you for your patience during this issue.

 

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Update:

This behavior started at 10:26 AM MT on 8/7/2020 and lasted 23 minutes. The issue is now resolved and performance should be restored for users interacting with the system. We will work to prevent this behavior from occurring in the future. 

I apologize for any inconvenience this may have caused users working in the system today. 

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