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How do I enable and manage coach scheduling in Dawn courses?

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Enable coaching sessions

Dawn allows you to enable learners to schedule 1-on-1 and 1-to-many coaching sessions.

  1. In Administrator view > Catalog screen select the course and click Coaching in the Settings menu.
  2. Check the Turn on scheduling for this course box on the Scheduling card.
  1. From here, you can:
    • Limit the maximum learner sessions for each learner (with a Limit period in days).
    • Apply Mastery awards for enrollees to earn for each session.
    • Provide a Maximum mastery award for sessions available if you don't want enrollees to earn unlimited mastery awards for attending sessions.
    • Indicate whether you want to Allow learners to schedule a 1-on-1 coaching session.
  1. If you choose to allow 1-on-1 coaching sessions, you can then:
    • Provide a Session title.
    • Specify the Session lengths.
    • Require learner to provide a phone number when scheduling.
    • Add Recurring hours for each week, and add or block Specific hours in addition to recurring hours.
  1. On the Review recent sessions card, you can:
    • See which learners attended past group sessions.
    • Mark learners as present or not.
    • Provide Attendee feedback (which can be private or public).
    • Provide Coach notes (private).
    • Mark event complete.
  1. On the Upcoming group sessions card, you can Add a group session to which learners can reserve a seat through Live events in their Feed and dashboard. Once added, the session appears on this card and you can return to it to make changes or cancel it.  

Create 1-on-1 coaching sessions for learners

Coaches can schedule 1-on-1 coaching sessions for enrollments using their Coaching tools on the following screens:

Administrators can schedule them using their Administration tools on the following screens:

To do so:

  1. Choose an enrollment if you're creating the session from one of the Learners screens.
  1. Provide:
    • A Session title.
    • The Coach who will lead the session.
    • The Learner email.
    • The Start date and Start time.
    • Specify the Session length.
    • Select the Session type (Phone call, Online meeting or other website, Other).
    • Provide the Location (URL, phone number, etc) learners will use to join the session.

Add group sessions for 1-to-many coaching

When adding group sessions to a course, you are asked to:

  • Provide a Session title.
  • Select which Group the session is available for (if the course has groups).
  • Select which Coach will lead the session.
  • Provide the Start date and Start time.
  • Specify the Session length.
  • If you chose a group, above, you have the option to Automatically sign up all group members.
  • Check the Allow only administrators to sign up participants box if you want to make the session invite-only.
  • Set a Maximum participants limit (this doesn't appear if you've chosen to Automatically sign up all group members).
  • Select the Session type (Phone call, Online meeting or other website, Other).
  • Provide the Address or URL learners will use to join the session.

Once scheduled, learners in the selected group see a notification under upcoming events in their Feed and on their Learner dashboard where they can Reserve a seat. When learners reserve a seat, they are sent an email with the session details.

Add and remove learners from group sessions

Coaches and Site administrators can click on group sessions anywhere they appear to:

  • Review seats that have been reserved.
  • Remove learners or groups from the session.
  • Add learners or groups of learners to the session (if an individual from an added group has already signed up, they will not be duplicated).

Have a question or feedback? Let us know over in Discussions!