Support Announcements

Performance Incident: Buzz & API (2020-04-04)

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Brad Marshall
  • Agilix team member

Agilix is actively working on an issue that causes Buzz and the API to respond very slowly, which may lead to some requests timing out or responding with a 500 error. More details and updates to follow.

Thank you for your patience during this issue.

Updates (2)

Brad Marshall
  • Agilix team member

Services have been restored to normal.

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Brad Marshall
  • Agilix team member

Between 5:20 and 5:35 PM MDT, our API services were having problems communicating with a database. The issue has been resolved and we are continuing to monitor the system.

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