Support Announcements

Performance Incident: Buzz & API (2018-09-19)

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Brad Marshall
  • Agilix team member
  • Updated:
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    Created:

Agilix is actively working on an issue that causes Buzz and the API to respond very slowly, which may lead to some requests timing out. This could block some users from completing actions within the platform. More details and updates to follow.

Thank you for your patience during this issue.

Updates (2)

Brad Marshall
  • Agilix team member

UPDATE: All services have returned to normal. We are continuing to investigate the issue.

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Brad Marshall
  • Agilix team member

UPDATE: The system began to be unresponsive at 9:21 AM MT. At 9:36 AM MT, the systems began to restore to normal operations.

We are continuing to investigate and monitor the cause of the service disruption.

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