This is an API task that requires coding and should be done by a content developer with that knowledge.
Idle Timeout Keep Alive
Implementing the Custom iframe
When an end user interacts with the keyboard or mouse, the custom iframe should call the
ResetIdle as the message name. (See the PostMessage Calls section for more details about constructing the message). You should call this message in response to both the
keydown events on the iframe window. You may also call this message while the user is otherwise interacting with the iframe, such as watching a video. Buzz performs the idle check on a one minute interval. So, you may debounce your call to
postMessage to happen only once each minute.
Since Buzz and the custom integrations are hosted on different domains, we use the
postMessage API to communicate between Buzz and the custom iframe. The custom iframe calls
postMessage on the top-level window using
window.top.postMessage with the target origin of ‘*’.
This table summarizes the messages that the keep alive API defines:
||Custom iframe posts this when the user has interacted in the iframe with the keybouard or the mouse.|
You can set
window.logCustomMessages = true from the browser console to log all messages to the console.